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Inclement weather delays mail delivery, application processing for clients of Food Stamp, Medicaid, TANF programs statewide

Inclement weather delays mail delivery, application processing for clients of Food Stamp, Medicaid, TANF programs statewide

January 29, 2014

ATLANTA – A winter storm affecting much of Georgia will delay the delivery of mail to clients of programs administered by the Georgia Department of Human Services Division of Family and Children Services (DFCS).

State office closures on Jan. 29 and 30 will also impact the processing of recent Food Stamp and Medicaid applications. 

Due to mail carriers inability to access agency mail and deliver it in icy conditions, the routing of approximately 130,000 notices to clients of the food stamp, Medicaid and Temporary Assistance for Needy Families (TANF) programs in Georgia will be delayed.

The majority of the notices affected by the weather contain information informing customers of recent changes to their current cases. Less than 1 percent are reminders of a January or February renewal due for Food Stamp clients. Affected clients will not suffer a loss of benefits due to the delay.

Though postal delivery of clients’ notices will be delayed, clients will still be able to access their notices electronically. The Department urges clients to log on to their My Compass accounts to check for recent notices of changes in or a need to renew their benefits.

To view notices online, clients should go to www.compass.ga.gov, access their My COMPASS accounts and click the “View My Notices” tab. The feature allows clients to view the last 10 notices about their benefits.

Contact Information: 
Ravae Graham: 404-657-1384