Customer Contact Center
1-877-423-4746 |
Statewide toll-free number for customers with questions or concerns regarding DHS or its divisions.
Email: [email protected]

Georgia Gateway Help Desk
1-877-423-4746 | Statewide toll-free number for technical issues with your Gateway account.

Aging Services
1-866-552-4464 |
Statewide toll-free number serving older adults and individuals with disabilities for information and to make reports of abuse, neglect, and exploitation of adults. Callers may leave message 24 hours a day.

Office of Family Independence
1-877-423-4746 | 
Statewide toll-free number for Supplemental Nutrition Assistance Program (SNAP), Medicaid, Temporary Assistance for Needy Families (TANF), and general inquiries. Self-service is available 24 hours a day.

Child Protective Services (CPS)
1-855-GACHILD (422-4453) |
Statewide toll-free number for all reports of child abuse and neglect, 24 hours a day, seven days a week. 
Email: [email protected] (NOTE: This email is only for mandated reporters.)

Adoptions and Foster Care
1-877-210-KIDS (5437) | 
For information, visit or Call center hours are 8 a.m.-6 p.m. Monday-Thursday, and 8 a.m.-5 p.m. on Friday.

DFCS County Offices
To find a DFCS office location and hours of operation, visit