General Information Statewide toll-free number for customers who need assistance from DHS. 1-877-423-4746    
DHS Constituent Services For information, questions and complaints regarding Aging Services, Child Support Services, Family & Children Services, and DHS enterprise functions. 1-877-423-4746 [email protected]  
Georgia Gateway Help Desk For technical issues with your Georgia Gateway account. 1-877-423-4746    
Child Protective Services (CPS) Statewide toll-free number for all reports of child abuse and neglect. 1-855-GACHILD (422-4453) [email protected] (NOTE: This email is only for mandated reporters.) 24 hours per day, seven days a week
Office of Family Independence (OFI) Statewide toll-free number for Supplemental Nutrition Assistance Program (SNAP), Medicaid, Temporary Assistance for Needy Families, and general inquiries. 1-877-423-4746  

Self-service available 24 hours per day.

Agents are available 7:30 a.m. - 2 p.m.

Adoptions & Foster Care For information, call or visit or 1-877-423-4746   8 a.m. - 6 p.m., Monday-Thursday; 8 a.m.- 5 p.m., Friday
Aging Services Statewide toll-free number serving older adults and individuals of all ages with disabilities for information and to make reports of abuse, neglect and exploitation of adults. 1-866-552-4464   Callers may leave messages 24 hours per day.