Contact
| Contact | Description | Phone | Hours | |
|---|---|---|---|---|
| General Information | Statewide toll-free number for customers who need assistance from the Division of Child Support Services, Division of Aging Services or the Office of Inspector General. | 1-844-694-2347 (1-844-MYGADHS) | ||
| DHS Constituent Services | For information, questions and complaints regarding Aging Services, Child Support Services and DHS enterprise functions. | 404-651-6316 | [email protected] | |
| DFCS Constituent Services | For information, questions and complaints regarding OFI Programs & Child Welfare. | 404-657-3433 | [email protected] | 8 a.m. - 5 p.m., Monday through Friday. |
| Georgia Gateway Help Desk | For technical issues with you Georgia Gateway account. | 1-877-423-4746 | ||
| Child Protective Services (CPS) | Statewide toll-free number for all reports of child abuse and neglect. | 1-855-GACHILD (422-4453) | [email protected] (NOTE: This email is only for mandated reporters.) | 24 hours per day, seven days a week |
| Office of Family Independence (OFI) | Statewide toll-free number for Supplemental Nutrition Assistance Program (SNAP/Food Stamps), Medicaid, Temporary Assistance for Needy Families and general inquiries. | 1-877-423-4746 |
Self service available 24 hours per day. Agents are available 7:30 a.m. - 2 p.m. |
|
| Adoptions & Foster Care | For information, call or visit fostergeorgia.com or itsmyturnnow.dhs.ga.gov. | 1-877-210-KIDS (5437) | 8 a.m. - 6 p.m., Monday-Thursday; 8 a.m.- 5 p.m., Friday | |
| Aging Services | Statewide toll-free number serving older adults and individuals of all ages with disabilities for information and to make reports of abuse, neglect and exploitation of adults. | 1-866-552-4464 | Callers may leave messages 24 hours per day |