Contact Description Phone Email Hours
General Information Statewide toll-free number for customers who need assistance from the Division of Child Support Services, Division of Aging Services or the Office of Inspector General. 1-844-694-2347 (1-844-MYGADHS)    
DHS Constituent Services For information, questions and complaints regarding Aging Services, Child Support Services and DHS enterprise functions. 404-651-6316 [email protected]  
DFCS Constituent Services For information, questions and complaints regarding OFI Programs & Child Welfare. 404-657-3433 [email protected] 8 a.m. - 5 p.m., Monday through Friday.
Georgia Gateway Help Desk For technical issues with you Georgia Gateway account. 1-877-423-4746    
Child Protective Services (CPS) Statewide toll-free number for all reports of child abuse and neglect. 1-855-GACHILD (422-4453) [email protected] (NOTE: This email is only for mandated reporters.) 24 hours per day, seven days a week
Office of Family Independence (OFI) Statewide toll-free number for Supplemental Nutrition Assistance Program (SNAP/Food Stamps), Medicaid, Temporary Assistance for Needy Families and general inquiries. 1-877-423-4746  

Self service available 24 hours per day.

Agents are available 7:30 a.m. - 2 p.m.

Adoptions & Foster Care For information, call or visit or 1-877-210-KIDS (5437)   8 a.m. - 6 p.m., Monday-Thursday; 8 a.m.- 5 p.m., Friday
Aging Services Statewide toll-free number serving older adults and individuals of all ages with disabilities for information and to make reports of abuse, neglect and exploitation of adults. 1-866-552-4464   Callers may leave messages 24 hours per day