Attention EBT Card Users

Emergency maintenance will occur to the EBT Card System Sunday, Feb. 23, at midnight EST and will last for approximately one hour. During the maintenance period, EBT Card transactions cannot be processed. We apologize for any inconvenience. 

Who to Call

We make it easy for you to connect with someone if you have a question, concern or compliment about your DHS service. Whether its a question about your Food Stamps application or you need to resolve an issue with a child support order you have many ways to get in touch with us. There are three ways to get help, you can choose your preferred form of communication below.

Contact DHS Constituent Services

If you have problems or issues with the information below, or other questions, contact us.

Mail to:

2 Peachtree St NW
29th Floor
Atlanta, GA 30303
United States

DHS General Directory

Contact Phone Email Notes
DHS Presenter Request

Request an agency representative to speak about DHS and ways to get involved in your community. Fill out our online request form.

Office of Facilities and Support Services

Transportation and issues related to DHS Services.

Office of Human Resources

For employment verifications and HR matters

Office of Inspector General
OIG Hotline:

Report Fraud: Reports of fraud waste and abuse in all DHS programs.

Online Contact Form

Email us by filling out our online contact form.

Residential Child Care Licensing Unit

Inspects, monitors, licenses Child Caring Institutions, Child Placing Agencies, Outdoor Child Caring Programs, Children's Transitional Care Centers and Maternity Homes.

Director of Communications Tahni Segars

Media Inquiries

Division of Aging Services

Contact DAS

Providing information related to: Adult protective Services, Community Care Services, Elder Rights & Advocacy, GeorgiaCares SHIP, Home & Community Services and more. 

Division of Family & Children Services

Contact DFCS

Main contact for constituent, customer, client inquiries.  For specific program questions or concerns, visit the DFCS Contact page

Contact Phone Notes
Adoption & Foster Care
1-877-210-KIDS (1-877-5437)

Interested in becoming a foster or adoptive parent?  Contact us.

  • For complaints related to Foster Care, please call your local office.
  • For contact information for other questions related to Adoption or Foster Care, visit the DFCS contact page.
Benefits Applications and Questions

Contact us for Food Stamps (SNAP), TANF, Childcare and Medicaid applications and questions.

It's My Turn Now

For information about specific children available for adoption. 

For more specific Adoption Program contacts, visit the DFCS contact page.

Division of Child Support Services

Contact DCSS

For information regarding Child Access & Visitation, Debit Card & Direct Deposit, Family Support Registry, Fatherhood Program, Georgia Healthy Marriage Initiative, Grandparents Raising Grandchildren, Intergovernmental Cases and Paternity Establishment.