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Cyberattack

Data may have been compromised for some households involved in Child Protective Services cases in Spring 2020. If you believe your information may have been included in this breach, call 888-304-1021 from 9 a.m. – 4 p.m., M-F.

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Georgia Gateway

Please note that Georgia Gateway will be unavailable during these times for planned system maintenance: 6 p.m. on Saturday, Oct. 24 until 11:59 p.m. 

Who to Call

Who to Call

We make it easy for you to connect with someone if you have a question, concern or compliment about your DHS service. Whether its a question about your Food Stamps application or you need to resolve an issue with a child support order you have many ways to get in touch with us. There are three ways to get help, you can choose your preferred form of communication below.

Contact DHS Constituent Services

If you have problems or issues with the information below, or other questions, contact us.

Mail to:

2 Peachtree St NW
29th Floor
Atlanta, GA 30303
United States

DHS General Directory

Contact Phone Email Notes
DAS
Primary:
1-866-55-AGING (+1 866-552-4464)

Providing information related to: Adult protective Services, Community Care Services, Elder Rights & Advocacy, GeorgiaCares SHIP, Home & Community Services and more. 

DHS Presenter Request

Request an agency representative to speak about DHS and ways to get involved in your community. Fill out our online request form.

Office of Facilities and Support Services
Primary:

Transportation and issues related to DHS Services.

Office of General Counsel
Primary:

Submitting an Open Record Request

Office of Human Resources
Primary:
OHR@dhs.ga.gov

For employment verifications and HR matters

Office of Inspector General
OIG Hotline:
inspectorgeneralhotline@dhs.ga.gov

Report Fraud: Reports of fraud waste and abuse in all DHS programs.

Online Contact Form

Email us by filling out our online contact form.

Residential Child Care Licensing Unit
Primary:
rcs@dhs.ga.gov

Inspects, monitors, licenses Child Caring Institutions, Child Placing Agencies, Outdoor Child Caring Programs, Children's Transitional Care Centers and Maternity Homes.

Director of Communications Tahni Segars
Primary:
tahni.segars@dhs.ga.gov

Media Inquiries

Division of Aging Services

Contact DAS

Providing information related to: Adult protective Services, Community Care Services, Elder Rights & Advocacy, GeorgiaCares SHIP, Home & Community Services and more. 

Division of Family & Children Services

Contact DFCS

Main contact for constituent, customer, client inquiries.  For specific program questions or concerns, visit the DFCS Contact page

Contact Phone Notes
Adoption & Foster Care
Primary:
1-877-210-KIDS (1-877-5437)

Interested in becoming a foster or adoptive parent?  Contact us.

  • For complaints related to Foster Care, please call your local office.
  • For contact information for other questions related to Adoption or Foster Care, visit the DFCS contact page.
Benefits Applications and Questions
Primary:

Contact us for Food Stamps (SNAP), TANF, Childcare and Medicaid applications and questions.

It's My Turn Now
Primary:

For information about specific children available for adoption. 

For more specific Adoption Program contacts, visit the DFCS contact page.

Division of Child Support Services

Contact DCSS

For information regarding Child Access & Visitation, Debit Card & Direct Deposit, Family Support Registry, Fatherhood Program, Georgia Healthy Marriage Initiative, Grandparents Raising Grandchildren, Intergovernmental Cases and Paternity Establishment.