Who to Call

Who to Call

Get in Touch

We make it easy for you to connect with someone if you have a question, concern, or compliment about your DHS service. Whether its a question about your SNAP application or you need to resolve an issue with a child support order, you have many ways to get in touch with us. There are three ways to get help, you can choose your preferred form of communication below.

Contact

DHS Constituent Services

Primary
(877) 423-4746
Mail to

47 Trinity Ave S.W.
Atlanta, GA 30334

DHS General Directory

Contact Phone Email Notes
DHS Constituent Services
Primary
(877) 423-4746
[email protected]
DAS
Primary
1-866-55-AGING (+1 866-552-4464)

Providing information related to: Adult Protective Services, Community Care Services, Elder Rights & Advocacy, GeorgiaCares SHIP, Home & Community Services, and more. 

DHS Presenter Request

Request an agency representative to speak about DHS and ways to get involved in your community. Fill out our online request form.

Office of General Counsel
Primary
(404) 463-0590

Submit an Open Record Request here.

 

Office of Human Resources
Primary
(844) 993-4747
[email protected]

For employment verifications and HR matters

Office of Inspector General
OIG Hotline
(844) 694-2347
Fax
(404) 463-6864
[email protected]

Report Fraud: Reports of fraud waste and abuse in all DHS programs.

Online Contact Form

Email us by filling out our online contact form.

Residential Child Care Licensing Unit
Primary
(404) 657-9651
[email protected]

RCCL inspects, monitors, licenses Child Caring Institutions, Child Placing Agencies, Outdoor Child Caring Programs, Children's Transitional Care Centers and Maternity Homes.

Director of Communications, Ellen Brown [email protected]

Division of Aging Services

Contact

DAS

Providing information related to: Adult Protective Services, Community Care Services, Elder Rights & Advocacy, GeorgiaCares SHIP, Home & Community Services, and more. 

Contact Phone Notes
Adult Day Care - Report Abuse, Licensing Issues
Primary
(800) 878-6442
Long Term Care Ombudsman
Primary
1-866-55-AGING (+1 866-552-4464)

Protection of residents in nursing homes or personal care homes.
www.georgiaombudsman.org

Division of Family & Children Services

Contact

DFCS

Main contact for constituent, customer, client inquiries. For specific program questions or concerns, visit the DFCS Contact page

Contact Phone Notes
Adoption & Foster Care
Primary
1-877-210-KIDS (1-877-5437)

Interested in becoming a foster or adoptive parent?  Contact us.

  • For complaints related to Foster Care, please call your local office.
  • For contact information for other questions related to Adoption or Foster Care, visit the DFCS contact page.
Benefits Applications and Questions
Primary
(877) 423-4746

Contact us for Food Stamps (SNAP), TANF, Childcare and Medicaid applications and questions.

It's My Turn Now
Primary
(800) 603-1322

For information about specific children available for adoption. 

For more specific Adoption Program contacts, visit the DFCS contact page.

Division of Child Support Services

Contact

DCSS

For information regarding Child Access & Visitation, Debit Card & Direct Deposit, Family Support Registry, Fatherhood Program, Georgia Healthy Marriage Initiative, Grandparents Raising Grandchildren, Intergovernmental Cases, and Paternity Establishment.