COVID-19 Prevention Efforts
Effective March 23 at 8 a.m., DHS customers should use self-service options as primary means to conduct business with DHS. In-person services will be provided by appointment only. For more information, click here.
CPS After-Hours Call Center
The DHS Division of Family and Children Services’ (DFCS) Child Protective Services (CPS) After-Hours Call Center was established to ensure reports of abuse/neglect are received, accessed and handled timely and efficiently during the times that local DFCS offices are closed. The CPS After-Hours Call Center is currently ONLY for reporting child abuse/neglect during the times that local DFCS offices are closed, but will eventually move towards a statewide CPS Call Center that is operational 24 hours a day and 7 days a week.
Reports of child abuse and neglect can be made to
1-855-GA CHILD (1-855-422-4453):
5 p.m. — 8 a.m. Weekdays
24 Hours on Weekends, Holidays, and Furloughs
*If a child is in immediate danger call 911
During regular DFCS office hours, reports of abuse and neglect should be made to the DFCS office in the county where the child lives or the county in which the suspected case of abuse/neglect is witnessed. Reports of child abuse and neglect can be made to county DFCS offices weekdays from 8 a.m. - 5 p.m. For contact information for county DFCS offices click here.
CPS After-Hours Call Center Communication Tools:
If you are a mandated reporter of child abuse/neglect, and you would like to learn more about training activities for the CPS After-Hours Call Center, please call your local DFCS office.