ATLANTA – The Division of Child Support Services (DCSS) is expanding its call center business hours for customers who cannot be seen in person starting this week.
 
The Division has implemented procedures to serve customers remotely through telephonic and self-service options during the COVID-19 pandemic. In order to better meet the needs of customers and staff during this time, DCSS is also expanding hours for its call center to 7 a.m. – 6 p.m. The call center can be reached at 1-844-694-2347.
 
Customers can also use any of these self-service options to conduct business with DCSS:

  • Download the DCSS mobile app, “DCSS on the go” by searching for “Georgia child support” in your app marketplace
  • Access the customer online portal at childsupport.ga.gov
  • Chat online with an agent at childsupport.ga.gov
  • Call us at 1-844-694-2347
  • Visit us online at childsupport.ga.gov