Georgia DHS recognized for innovative use of technology in human resources

July 2, 2019

ATLANTA – The Georgia Department of Human Services (DHS) was recognized by the premier professional community in human resources for their innovative use of technology in the successful implementation of a state-of-the-art applicant tracking system. The DHS system, called HR PASS (Human Resources Personnel Action Self-Service System) was selected as an award finalist for the Atlanta Business Chronicle and SHRM-Atlanta HR Excellence Awards. 

HR PASS streamlines hiring and other personnel actions for Georgia’s largest state agency.

This is the second time HR PASS has been recognized for its use of technology in the human resources arena. In November of 2018, NEOGOV Inc. presented DHS with the “Best Managed Insight and Onboard Implementation” award for the successful implementation of HR PASS.

“As Georgia’s largest state agency, with more than 9000 staff statewide, we needed a technological solution that would create efficiencies in acquiring and managing a skilled workforce, but also made sense from a business continuity standpoint,” said DHS Commissioner Robyn Crittenden. “HR PASS is the result of hard work combined with ingenuity. With this system we can effectively, and quickly onboard essential personnel needed to help strengthen Georgians in their time of need. “

Before the implementation of HR PASS, the hiring of staff and management of personnel actions depended heavily on paper forms. In 2017, DHS received 140,744 applications for open positions. The system decreases the time to recruit qualified staff, increases transparency in personnel actions and streamlines human resource processes.

HR PASS was phased in across all the agency’s divisions and offices statewide in the spring and summer of 2018.

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