COVID-19 Prevention Efforts
Effective March 23 at 8 a.m., DHS customers should use self-service options as primary means to conduct business with DHS. In-person services will be provided by appointment only. For more information, click here.
Division of Child Support Services expands call center hours for customers
ATLANTA – The Division of Child Support Services (DCSS) is expanding its call center business hours for customers who cannot be seen in person starting this week.
The Division has implemented procedures to serve customers remotely through telephonic and self-service options during the COVID-19 pandemic. In order to better meet the needs of customers and staff during this time, DCSS is also expanding hours for its call center to 7 a.m. – 6 p.m. The call center can be reached at 1-844-694-2347.
Customers can also use any of these self-service options to conduct business with DCSS: