Update on Cash Assistance Program: Purchase Issues Largely Resolved
Atlanta, GA – The Georgia Department of Human Services (DHS) today confirmed that the technical issues impacting some Cash Assistance Program prepaid card transactions have largely been resolved.
Throughout the weekend, DHS worked with Mastercard and the payment processors that connect many Georgia merchants to the network to implement the technical fix. As the fix was installed, DHS and its partners continued to see rising numbers of successful purchases using the Cash Assistance prepaid card.
DHS and its partners continue to work with all parties to monitor the situation and support Georgians’ use of the cards. With this positive development, DHS is distributing the second wave of cards to eligible citizens who have opted to receive email only and email and U.S. mail communications. This distribution will continue through Thursday, Sept. 29th.
Since the Cash Assistance Program launched on Sept. 20th, 328,433 Georgians on Medicaid, PeachCare for Kids®, SNAP, and/or TANF have claimed $114,951,550 and spent $62,709,599.02 through 1,462,001 successful transactions.
As the program continues, recipients are encouraged to review helpful information about and restrictions on the use of the card, such as attempts to transfer card balance, buy money orders, or convert the card balance to cash. See a list of these impermissible uses and other frequently asked questions at dfcs.georgia.gov/services/cash-assistance-medicaid-snap-andor-tanf-recipients.
DHS will provide further updates as needed, and recipients and members of the public can visit DHS’ social channels for additional information.