If this is an emergency, please call 911.

The DHS Customer Contact Center can be reached at 1-877-423-4746 and agents are available to answer calls Monday through Friday, 8 a.m.- 5 p.m. Automated child support case information and automated DFCS case general inquiries can be obtained 24 hours a day.

The Department of Human Services (DHS) includes the Division of Aging Services, Division of Child Support Services, and Division of Family & Children Services. DHS ensures that persons, advocates, and all other parties who seek to or are receiving services from DHS may file complaints, comments/suggestions, commendations, and requests for general information. No person is to be retaliated against or denied services for submitting an inquiry to DHS. All inquiries will be reviewed and investigated in accordance with departmental policies and procedures.

Confidentiality

DHS must ensure that confidential information is protected. Our goal is to be responsive; however, we are unable to share confidential information without the appropriate authorizations.

Contact Us Form

There is no need to submit multiple requests. Once your request form is received, our staff will reach out to you directly.

You can locate your Client ID number on your notices in Georgia Gateway or on the back of your EBT card.
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