notice

Georgia EPPICard Prepaid Debit MasterCard disruption

Office of Facilities & Support Services

The Office of Facilities & Support Services (OFSS) is a full-service office and executes cross-functional scopes of work for the Georgia Department of Human Services. Our office promotes and contributes to quality improvement initiatives and projects across all DHS Divisions and Offices increasing efficiency, eliminating duplication of effort, reducing costs, providing consistency and technical expertise, and enabling the department and its employees to be more responsive to customer needs.

Services

Facilities

Transportation

OFSS services include:

Asset Management
Coordinated Transportation
Contracts
Facilities Management
Leasing
Mail Services
Property Management
Records Retention
Risk Management

Contact Information:

Primary Office:

(470) 728-8430

[email protected]

Visit:

47 Trinity Ave. S.W.
2nd Floor
Atlanta, GA 30334

Location details

Georgia EPPICard Prepaid Debit MasterCard disruption

In June 2023, DHS’ Division of Family & Children Services is introducing a new electronic payment platform for public assistance (TANF, Grandparents Raising Grandchildren, and/or Refugee Cash Assistance) customers, as well as customers who receive child support and DHS and/or DBHDD employees who receive payroll payments via the branded Mastercard EPPICard.

Here is what affected customers need to know:

You will still be able to use your existing debit MasterCard until it expires.
You should have received a notice of change from our service provider, Conduent.
You will be referred to a new cardholder website when the platform conversion is complete.
You will not be able to use your card from approximately 12 a.m.-7 a.m. on Saturday, June 10, 2023.