Office of Facilities & Support Services
Georgia EPPICard Prepaid Debit MasterCard disruption
In June 2023, DHS’ Division of Family & Children Services is introducing a new electronic payment platform for public assistance (TANF, Grandparents Raising Grandchildren, and/or Refugee Cash Assistance) customers, as well as customers who receive child support and DHS and/or DBHDD employees who receive payroll payments via the branded Mastercard EPPICard.
Here is what affected customers need to know:
- You will still be able to use your existing debit MasterCard until it expires.
- You should have received a notice of change from our service provider, Conduent.
- You will be referred to a new cardholder website when the platform conversion is complete.
- You will not be able to use your card from approximately 12 a.m.-7 a.m. on Saturday, June 10, 2023.