RCC TRAILS Information
RCC TRAILS (Residential Child Care Tracking Residential Applications, Incidents & Licenses System) is a web-based application developed and designed by the Office of Information Technology for the Office of Inspector General, Residential Child Care Licensing (RCCL) unit. It consists of interrelated modules designed to support all business operations within the lifecycle of a state licensure for child welfare agencies and other regulated programs within the state of Georgia.
The information below provides guidance on how to complete various tasks within RCC TRAILS and answers frequently asked questions. To access RCC TRAILS, go to rcctrails.dhs.ga.gov. For all RCC TRAILS related questions or assistance with technical issues, email [email protected].
RCC TRAILS Change Request Module Instructions for External Users
Create
External User Account
Finding
the Facility Email ID
How
to Submit an Incident Report
How
to Search for an Existing Incident Report
How
to Submit a Waiver or Variance Request
How
to Search for an Existing Waiver or Variance
RCC
TRAILS Frequently Asked Questions
RCC
TRAILS Multi-Factor Authentication